Airports

Newport News and Williamsburg National Airport

757-877-0221
900 Bland Boulevard, Newport News, VA 23602
From I-64 take Newport News and Williamsburg International Airport Exit (255B). Right at Bland Boulevard (3rd light), right on airport driveway. From Route 17 South, right on Denbigh Boulevard, go approximately 5 miles, left on McManus Boulevard, right on Bland Boulevard and left on airport driveway.
PARKING: 7 wheelchair accessible parking spaces. Complimentary parking to individuals with proper vehicle identification.
ENTRANCE: Top of steps from accessible parking. 25 exterior steps. Ramps and incline elevator are provided. Automatic doors. Entry doors, open side to side.
FACILITIES: Steps from entry level to the restaurant and lounge. Luggage handling available. Lowered drinking fountains.
PUBLIC REST ROOMS: Located on left and right. No steps. Doors are 55 inches wide, and are open. Turns to enter. Accessible stalls have 36 inch wide doors opening out and handrails. 19 inch toilet seat with room for a lateral transfer. Sink height is 34 inches. Sensor controlled flush valves, water faucets and hand dryers. Pipes are wrapped. Accessible stall checked regularly for obstructions.
ELEVATOR: Wheelchair accessible elevator with sound indicator.
PUBLIC TELEPHONE: Wheelchair accessible telephone. Amplified public phone. TTY.
FOOD AND BEVERAGE FACILITIES: Located before boarding area. There are 30 tables, 31 inches in height, with 3 foot aisles between tables.
GIFT SHOP: Aisles 56 inches wide. Clerks assist customers with special needs. Aisles clear of temporary displays.
PROCEDURES: Each airline has procedures for tickets, luggage, boarding and exiting and wheelchairs available for persons with
mobility impairments. Skycaps are available for assistance.
AIRPORT SECURITY PROCEDURES: If a person is ambulatory or able to get out of a wheelchair, security personnel will use a hand wand. If the person uses a wheelchair, security personnel will ask for consent to conduct a pat-down search. Security personnel will assist customers with visual impairments in placing luggage on the x-ray unit. Security personnel will use a hand wand as an alternative to the metal detector. Customers with hearing impairments have ample signage explaining procedures. Personnel have materials for written communication available.
ADDITIONAL INFORMATION: Hours of operation 5AM-Midnight.

Norfolk International Airport

757-857-3351
2200 Norview Avenue, Norfolk, VA 23518-5897
I-64, Exit 279, one mile east on Norview Avenue.
PARKING: 103 wheelchair accessible parking spaces.
ENTRANCE: Located at curbside, ground level. Short-term lots have 4 exterior steps, 6 inches in height. Handrails on left and right. Ramps provided. Automatic doors. Steps inside lobby, adjacent to escalator. Each step 6 inches high, marked with tactile strip and color change. Handrails.
FACILITIES: Signage is printed in contrasting color. Luggage handling available. Lowered drinking fountains. Non-smoking areas.
PUBLIC REST ROOMS: Throughout ticketing, baggage claim, terminal lobbies, and concourses. No steps. Doors are 48 inches wide. Turns to enter. Accessible stalls have 36 inch wide doors opening out, handrails. 19 inch toilet seat height, and 11 inches between commode and wall. Sink height is 33 inches. Accessible stall checked regularly for obstructions.
ELEVATOR: Wheelchair accessible elevator with sound indicator.
PUBLIC TELEPHONE: Wheelchair accessible phone. Amplified public phone. TTY.
FOOD AND BEVERAGE FACILITIES: There are tables 29 inches in height, with 60 inch aisles between tables.
GIFT SHOP: Aisles are 52 inches wide, and counters are 36 inches high. Clerks assist customers with special needs. Aisles clear of temporary displays.
PROCEDURES: Check with individual airlines about special provisions for obtaining tickets, checking luggage, boarding and exiting.
AIRPORT SECURITY PROCEDURES: Security staff will assist with getting bags through passenger screening. Travelers with mobility impairments or in wheelchairs may be asked for consent to a pat down search in accordance with federal regulations.

Richmond International Airport

804-226-3000
Box A-3, Richmond, VA 23231
1 mile south of I-64, 5 miles south of I-295 on Route 60.
PARKING: 29 wheelchair accessible parking spaces. 20 van accessible parking spaces. Accessible parking spaces located in all lots.
ENTRANCE: Several entrances along terminal. Automatic doors. Stairway in lobby, center of terminal. Each step 6 inches high. Handrails.
FACILITIES: Signage is printed in contrasting colors. Non-smoking areas. Luggage handling available. Lowered drinking fountain.
PUBLIC REST ROOMS: 1st and 2nd floors near main steps and escalators. No steps. Doors are 33 inches wide. Turns to enter. Accessible stalls have 34 inch wide doors opening out and handrails. 19 inch toilet seat height, and 18 inches between commode edge and wall. Sink height is 33 inches. Accessible stall checked regularly for obstructions.
ELEVATOR: Wheelchair accessible elevator with sound indicator.
PUBLIC TELEPHONE: Wheelchair accessible phone. Amplified public phone. TTY.
FOOD AND BEVERAGE FACILITIES: On 2nd floor. Tables for guests in wheelchairs, 30 inches in height, with 42 inch aisles between tables.
GIFT SHOP: Aisles 39 inches wide, counters 38 inches high. Clerks assist customers with special needs. Aisles clear of temporary displays.
STAFF TRAINING: Personnel have been trained to serve guests using wheelchairs, guests having mobility, visual or hearing impairments. Training includes disability awareness and assessment.
PROCEDURES: Each airline has procedures for tickets, luggage, boarding and exiting and wheelchairs available for persons with mobility impairments. Sky caps are available for assistance.
AIRPORT SECURITY PROCEDURES: If a person has a mobility impairment or uses a wheelchair, security personnel will use a hand wand. Security personnel will assist customers with visual impairments in placing luggage on the x-ray unit. Airport personnel will use a hand wand as an alternative to the metal detector. Customers with hearing impairments have ample signage explaining procedures.

Roanoke Regional Airport

540-362-1999
5202 Aviation Drive, Northwest, Roanoke, VA 24012
FACILITIES: Escalator and elevator. Signage in contrasting colors. Lowered drinking fountain. Non-smoking areas.
PUBLIC REST ROOMS: Located under stairs on first floor, on concourse (2nd level) and down hall on right at top of stairs before security check-point. No steps. Doors are 34 inches wide, and open in. Turns to enter. Accessible stalls have 32 inch wide doors opening out, handrails. 19 inch toilet seat height, and 8 inches between commode and wall. Sink height is 34 inches. Sensor controlled sinks and flushing. Pipes are wrapped. Accessible stall checked regularly
for obstructions.
PUBLIC TELEPHONE: Wheelchair accessible phone. Amplified public phone. TTY.
FOOD AND BEVERAGE FACILITIES: Restaurant and lounge. 21 tables in restaurant and 13 in lounge, 29 inches in height, with 48 inches aisles.
GIFT SHOP: Aisles are 48 inches wide, and counters are 38 inches high. Clerks assist customers with special needs. Aisles clear of temporary displays.
PROCEDURES: Each airline has procedures for tickets, luggage, boarding and exiting and wheelchairs available for persons with mobility impairments. Skycaps are available for assistance.
AIRPORT SECURITY PROCEDURES: If a person has a mobility impairment or uses a wheelchair, security personnel will use a hand wand. Security personnel will assist customers with visual impairments in placing luggage on the x-ray unit. Airport personnel will use a hand wand as an alternative to the metal detector. Customers with hearing impairments have ample signage explaining procedures.

Ronald Reagan Washington National Airport

703-417-8000
Washington, DC 20001
George Washington Parkway-South of I-395
PARKING: Designated accessible parking throughout parking areas. Width of parking space 8 feet, width of accessible aisle 5 feet. Ramps near accessible parking space.
ENTRANCE: Ramps are provided. Automatic doors, 36 inches wide.
FACILITIES: Signage is printed in contrasting colors. Lowered drinking fountain. Luggage handling available. Non-smoking areas.
PUBLIC REST ROOMS: Located throughout. No steps. Doors are 36 inches wide, open in and out. No turns to enter. Accessible stalls have 32 inch wide doors opening in, handrails. 19 inch toilet seat height, 12 inches between commode and wall. Sink height 34 inches.
ELEVATOR: Wheelchair accessible elevator with sound indicator.
PUBLIC TELEPHONE: Wheelchair accessible phone. Amplified public phone. TTY.
FOOD AND BEVERAGE FACILITIES: Located throughout. Tables are 30 inches in height. Menus are printed on non-glossy surface.
GIFT SHOP: Aisles are 44 inches wide, and counters are 35 inches high. Clerks assist customers with special needs. Aisles clear of temporary displays.
PROCEDURES: Each airline has procedures for tickets, luggage, boarding and exiting, and wheelchairs available for persons with mobility impairments. Skycaps are available for assistance. Wheelchair lifts for commuter aircraft and at stairways to hold rooms.
AIRPORT SECURITY PROCEDURES:
For persons with mobility impairments, security checkpoints have special procedures for travelers in wheelchairs, and skycabs have access to areas restricted to general public for wheelchairs.
For persons with visual impairments, loud speakers warn travelers of special security procedures, and skycaps can provide assistance.
For persons with hearing impairments, signs are posted conspicuously around security points to ease travelers.

Washington Dulles International Airport

703-572-2710
P. O. Box 17045, Washington, DC 20041
West of Route 28 and Dulles Airport Access Highway and Dulles Toll Road Intersection.
PARKING: Wheelchair and van accessible parking.
ENTRANCE: Upper and lower level entrances to main terminal. Curb cuts marked with tactile strip and color change. Ramps provided. Automatic doors, 36 inches wide, open in.
FACILITIES: Signage is printed in contrasting colors, and Braille. Luggage handling available. Lowered drinking fountain. Non-smoking areas.
PUBLIC REST ROOMS: Located throughout all levels of the main terminal and midfield terminal facilities. No steps. Doors are 36 inches wide. Turns to enter. Accessible stalls have 36 inch wide doors opening out, handrails. 19 inch toilet seat height, and 12-14 inches between commode and wall. Sink height 33 inches. Accessible stall checked for obstructions.
ELEVATOR: Throughout main terminal and mid-field terminal facilities. Wheelchair accessible elevator with sound indicator.
PUBLIC TELEPHONE: Wheelchair accessible phone. Amplified public phone. TTY.
FOOD AND BEVERAGE FACILITIES: Tables 30 inches in height, with 40-45 inch aisles between tables. Menus are printed on non-glossy surface.
GIFT SHOP: Aisles 30-48 inches wide, counters 38 inches high. Clerks assist customers with special needs. Aisles clear of temporary displays.
PROCEDURES: Each airline has procedures for tickets, luggage, boarding and exiting, and wheelchairs available for persons with mobility impairments. Skycaps are available for assistance. Wheelchair lifts for commuter aircraft and at stairways to hold rooms.
AIRPORT SECURITY PROCEDURES:
For persons with mobility impairments, security checkpoints have special procedures for travelers in wheelchairs, skycaps have access to areas restricted to general public for wheelchairs.
For persons with visual impairments, loud speakers warn travelers of special security procedures, skycaps can provide assistance.
For persons with hearing impairments, signs are posted conspicuously around security points to ease travelers.

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